We’re conducting routine maintenance for the next few hours, which may prevent you from signing up for Noom or accessing your Subscription Portal, If you still encounter difficulties, you can chat with us using the orange Chat button in the bottom right corner of your screen or you can send us a request so we can assist further.

I Forgot to Apply My Promo Code During Checkout

Forget to apply your promo code when you signed up? As long as you’re still within your trial period, you can retroactively apply your promo code by logging in to the Promo Code Redemption page with your Noom login credentials. Once logged in, enter the promo code you received in the Promo Code box on that page and tap Redeem.

Please keep in mind that you can only apply one promo code to a subscription. Our codes are also case-sensitive and have an expiration date.

If you’re trying to apply a promo code past your trial period, have a question about switching promo codes, or experience any other issues with redeeming your promo code, please contact Noom Support and one of our team members will be happy to assist you.