We’ll be conducting routine maintenance from Saturday, July 27th through Sunday, July 28th.
Our phone system will be unavailable during this time, but you’ll be able to chat with our live agents 24/7 or you can email Support.

What is an access code? Where can I find it? (iOS)

An access code is the main identifier for your Noom account. If you have any issues and need to get help from support, this Access Code will be the single most helpful thing to help you resolve any issues.

To find your Noom Access Code:

  1. Open Noom and tap the hamburger menu icon (three horizontal lines) in the top left corner of the screen.
  2. Tap Settings.
  3. Scroll down to the Account section.
  4. Your access code will be shown below the Access Code field.