FAQs
- How to Log, Edit, and Delete Your Weight
- Healthy Aging and Metabolism Course Enhancement
- NoomVibe
- Photo, Voice, and Text Meal Logging
- Premium Subscription
- Food Lookup Tool
- GLP-1 Companion
- Noom Branded Food Scale (Amazon Shop)
- Success Kit
- What types of questions can my coaching team answer?
- Noom Med General Program Overview
- Protein Power
- Family Plan (US Only)
- Supportive Partner Course
- Water Tracking
- Metabolic Health Panel
- Eden’s 3-In-1 Synbiotic Superblend
- HidrateSpark PRO
- Noom Branded Merchandise
- Oura Ring
- Pendulum Akkermansia Gut Health Supplement
- Pendulum Metabolic Daily
- Protein Bar Variety Pack
- Smoothie, Shake, And Pudding Variety Pack
- Stress Management Bundle By Thorne
- Withings Body Smart Body Composition Wi-Fi Scale
- Noom Shop Shipping Policy
- Noom Shop Cancellation Policy
- How do I save my favorite recipes? (iOS)
- Unable to See Chat Widget
- Scheduling a Noom Med Visit
- Noom Med Labs
- Noom Med Prescriptions
- Noom Med Subscription
- SOS Plan
- Treat Days
- How do I add a new food to my personal database?
- How do I log food or meals? (iOS)
- What happens after I request to delete my data?
- How to Use Noom Circles
- How to Access Noom Circles
- Noom Circles Community Rules and Guidelines
- How do I send a message in Noom Circles?
- How to Join or Leave a Noom Circles Community
- How do I turn on/off Noom Circles notifications?
- Can I opt out of Noom Circles?
- What are Noom Circles?
- How do I update my Noom Circles profile?
- What are the roles of my Noom Coaches?
- How to Refer Friends and Family to Noom (International Referrals)
- I’m having issues logging in. What can I do?
- Noomcoin
- Settlement Inquiries
- Can I restart my subscription after I cancel?
- Noom Weight Program Overview
- Contact Support
- Noom Phone Number and Phone Support
- Welcome to Noom!
- Welcome to the Noom Help Portal!
- Known Technical Issues
- Thank you for your continued interest in Noom!
- Noom Mood Program Overview
- Noom Mood Pricing
- How can I learn about my Noom Mood charges and find my receipt?
- How can I cancel my Noom Mood subscription or trial?
- Noom Mood Refund Policy
- Noom Mood System Requirements
- How do I install the Noom Mood program?
- What is the role of my Noom Mood coach?
- Can I join Noom Mood if I’m already on the Noom Weight program?
- Contact Noom Mood Support
- Meal and Exercise Plans
- When will I be billed for my add-ons?
- What are the minimum requirements to use Noom?
- I Forgot to Apply My Promo Code During Checkout
- How do I view or change my weight loss zone? (iOS)
- My Food Search Isn’t Loading
- My Noom Icon Is Missing (iOS)
- Can I sync Noom across multiple devices?
- Can I use Noom on my desktop?
- My Steps Aren’t Syncing (iOS)
- Why aren’t my Fitbit steps syncing? (iOS)
- How To Change Unit of Measurement Used to Log Weight (iOS)
- How to Refer Friends and Family to Noom (US Referrals)
- How do I apply a promo code when signing up?
- How can I update the payment method on my account?
- Who can I contact if I have any questions about my Noom data?
- How do I request to export my data?
- How do I request to delete my data?
- How do I change if and when I receive Noom emails?
- How do I install Noom?
- Noom Subscription Pricing
- Noom Weight Welcome Guide
- I’m having trouble purchasing a program. What can I do?
- How do I log an exercise? (iOS)
- How do I access my Noom program/trial?
- What Apps Does Noom Sync With On iOS?
- How can I learn about my charges and find my receipt?
- What is a Subscription ID and where can I find one?
- Can I switch to a different Noom plan?
- How can I cancel my Noom subscription or trial?
- Connecting Noom to the iHealth App on iOS
- Welcome Guide
- Logging Your Blood Glucose Manually
- How do I report a bug?
- What if I want to log a food that isn’t in your database?
- How do I gauge my workout intensity?
- How much is a serving size?
- How is my weight goal determined?
- What should I do if I can’t use Noom for a period of time?
- Who can see my weigh-ins?
- Where do I find content?
- Where does content come from? Who writes it?
- Troubleshooting for iOS
- How often should I be weighing in?
- How to Log In/Out
- Logging Your Blood Pressure Manually
- I Forgot My Password
- How Do I Connect Noom to My Apple Health App or Apple Watch?
- Can I move my Noom data from one device to another?
- Can I restart my program from day 1?
- How is my step goal determined?
- How do I redeem my UPID?
- How does exercise or step count affect my weight loss zone?
- How do I log a previously logged meal? (iOS)
- Custom Dishes on iOS
- How are the food colors determined?
- How do I figure out portion sizes when I’m logging my food?
- What is a Unique Program ID? Where can I get a UPID?
- Noom’s Barcode Scanner Isn’t Recognizing an Item
- How to Edit or Delete a Logged Food or Meal
- Where can I find my color budget?
- How does Noom determine my weight loss zone?
- What is an access code? Where can I find it? (iOS)
- Recipes in the Noom App
- How to Log Recipes (iOS)
- What happens at the end of my billing cycle?
- What do the green, yellow, and orange food color categories mean?
- Rereading Lessons or Content
- Is my personal information safe with Noom?
- Can I sync my Noom data from one device to another?
- I Don’t Remember the Email I Used when Signing Up
- How to Edit or Delete a Logged Exercise (iOS)
- Noom Weight Refund Policy
- How to Log Recipes (Android)
- How to Log, Edit, and Delete Your Weight
- Healthy Aging and Metabolism Course Enhancement
- NoomVibe
- Photo, Voice, and Text Meal Logging
- Premium Subscription
- Food Lookup Tool
- GLP-1 Companion
- Noom Branded Food Scale (Amazon Shop)
- Success Kit
- What types of questions can my coaching team answer?
- Noom Med General Program Overview
- Protein Power
- Family Plan (US Only)
- Supportive Partner Course
- Water Tracking
- Metabolic Health Panel
- Eden’s 3-In-1 Synbiotic Superblend
- HidrateSpark PRO
- Noom Branded Merchandise
- Oura Ring
- Pendulum Akkermansia Gut Health Supplement
- Pendulum Metabolic Daily
- Protein Bar Variety Pack
- Smoothie, Shake, And Pudding Variety Pack
- Stress Management Bundle By Thorne
- Withings Body Smart Body Composition Wi-Fi Scale
- Noom Shop Shipping Policy
- Noom Shop Cancellation Policy
- How do I log food or meals? (Android)
- Unable to See Chat Widget
- Scheduling a Noom Med Visit
- Noom Med Labs
- Noom Med Prescriptions
- Noom Med Subscription
- SOS Plan
- Custom Dishes on Android
- Treat Days
- How do I add a new food to my personal database?
- What happens after I request to delete my data?
- How to Use Noom Circles
- How to Access Noom Circles
- Noom Circles Community Rules and Guidelines
- How do I send a message in Noom Circles?
- How to Join or Leave a Noom Circles Community
- Can I opt out of Noom Circles?
- What are Noom Circles?
- How do I update my Noom Circles profile?
- What are the roles of my Noom Coaches?
- How to Refer Friends and Family to Noom (International Referrals)
- I’m having issues logging in. What can I do?
- Noomcoin
- Settlement Inquiries
- Can I restart my subscription after I cancel?
- Noom Weight Program Overview
- Contact Support
- Noom Phone Number and Phone Support
- Welcome to Noom!
- Welcome to the Noom Help Portal!
- Known Technical Issues
- Thank you for your continued interest in Noom!
- Where did my Start Workout and GPS map go? (Android)
- Noom Mood Program Overview
- Noom Mood Pricing
- How can I learn about my Noom Mood charges and find my receipt?
- How can I cancel my Noom Mood subscription or trial?
- Noom Mood Refund Policy
- Noom Mood System Requirements
- How do I install the Noom Mood program?
- What is the role of my Noom Mood coach?
- Can I join Noom Mood if I’m already on the Noom Weight program?
- Contact Noom Mood Support
- Meal and Exercise Plans
- When will I be billed for my add-ons?
- What are the minimum requirements to use Noom?
- I Forgot to Apply My Promo Code During Checkout
- How do I view or change my weight loss zone? (Android)
- My Food Search Isn’t Loading
- Can I sync Noom across multiple devices?
- Can I use Noom on my desktop?
- Why aren’t my Fitbit steps syncing? (Android)
- How To Change Unit of Measurement Used to Log Weight (Android)
- My Steps Aren’t Syncing (Android)
- How to Refer Friends and Family to Noom (US Referrals)
- How do I apply a promo code when signing up?
- How can I update the payment method on my account?
- Who can I contact if I have any questions about my Noom data?
- How do I request to export my data?
- How do I request to delete my data?
- How do I change if and when I receive Noom emails?
- How do I install Noom?
- Noom Subscription Pricing
- Noom Weight Welcome Guide
- I’m having trouble purchasing a program. What can I do?
- How do I access my Noom program/trial?
- How can I learn about my charges and find my receipt?
- What is a Subscription ID and where can I find one?
- Can I switch to a different Noom plan?
- How can I cancel my Noom subscription or trial?
- Connecting Noom to the iHealth app on Android
- Welcome Guide
- What Apps Does Noom Sync With On Android?
- Logging Your Blood Glucose Manually
- How do I report a bug?
- What if I want to log a food that isn’t in your database?
- How do I gauge my workout intensity?
- How much is a serving size?
- How is my weight goal determined?
- What should I do if I can’t use Noom for a period of time?
- Who can see my weigh-ins?
- Where do I find content?
- Where does content come from? Who writes it?
- Troubleshooting for Android
- How often should I be weighing in?
- How to Log In/Out
- Logging Your Blood Pressure Manually
- How do I connect my Android device to Google Fit?
- I Forgot My Password
- Can I move my Noom data from one device to another?
- Can I restart my program from day 1?
- How is my step goal determined?
- How do I redeem my UPID?
- How to Edit or Delete a Logged Exercise (Android)
- How does exercise or step count affect my weight loss zone?
- How do I log an exercise? (Android)
- How do I log a previously logged meal? (Android)
- How are the food colors determined?
- How do I figure out portion sizes when I’m logging my food?
- What is a Unique Program ID? Where can I get a UPID?
- Noom’s Barcode Scanner Isn’t Recognizing an Item
- How to Edit or Delete a Logged Food or Meal
- Where can I find my color budget?
- How does Noom determine my weight loss zone?
- What is an access code? Where can I find it? (Android)
- Recipes in the Noom App
- How do I save my favorite recipes? (Android)
- What happens at the end of my billing cycle?
- What do the green, yellow, and orange food color categories mean?
- Rereading Lessons or Content
- Is my personal information safe with Noom?
- Can I sync my Noom data from one device to another?
- I Don’t Remember the Email I Used when Signing Up
- Noom Weight Refund Policy
