We’ll be conducting routine maintenance from Saturday, July 27th through Sunday, July 28th.
Our phone system will be unavailable during this time, but you’ll be able to chat with our live agents 24/7 or you can email Support.

Can I restart my program from day 1?

You can easily restart your program from the beginning if you’d like to do so.

Whether you missed a couple of days or a couple of months, you can tap the back arrow on the Home screen of your Noom app to scroll back through the previous days/weeks or you can rewind your program to Day 1 directly within the app. When you start over, your current course progress will be reset and you’ll start from the beginning. However, your weight and food data will remain untouched.

Android

To rewind to Day 1 on Android:

  1. Open Noom and tap the hamburger menu icon (three horizontal lines) in the top left corner of the screen. 
  2. Tap Settings.
  3. Tap Start Over.
  4. A pop-up window will appear asking you to confirm if you’d like to start over.
  5. If you select Yes to confirm that you’d like to start over, your program will be rewound to Day 1 immediately. If you select No, then nothing in your app will change.
  6. A pop-up will appear to confirm that the program has been rewound and the content will be updated shortly. 

iOS

To rewind to Day 1 on iOS:

  1. Open Noom and tap the hamburger menu icon (three horizontal lines) in the top left corner of the screen. 
  2. Tap Settings
  3. Scroll down to the Curriculum section and tap the Start Over – Restart program from the beginning tab.
  4. A pop-up window will appear asking you to confirm if you’d like to start over.
  5. If you select Yes to confirm that you’d like to start over, your program will be rewound to Day 1 immediately. If you select No, then nothing in your app will change.
  6. A pop-up will appear to confirm that the program has been rewound and the content will be updated shortly. 

Note: For more information on when your subscription will renew or expire, please reference the e-mail that you received upon signing up titled Your Noom Receipt. If you signed up via the Noom site, you can also log in to your Subscription Portal with your Noom credentials to see when your subscription will expire.