Thank you for shopping with Noom Shop! We’re excited to offer you a diverse range of products sourced from multiple vendors. As a result, the shipping timelines may vary depending on the origin of the product. We’ve outlined our shipping policy below to help you understand the process better.
- Shipping Methods and Timeframes
- Noom Shop offers one shipping option for orders. The shipping timeframes mentioned below are estimated from the date of order fulfillment.
- Standard Shipping: Typically takes 5-10 business days for delivery. However, this may vary based on the particular vendor.
- Order Processing
- We strive to process all orders within 1-3 business days after payment confirmation.
- Please note that each item in your order may have different processing times based on its vendor. Therefore, your order might be split into multiple shipments, and you’ll receive separate tracking information for each package (as applicable).
- Vendor-Specific Shipping Timelines
- Our products come from various vendors, and each vendor may have a slightly different shipping timeline.
- On the applicable product page, you can find information about the expected shipping time frame. Please refer to this information before placing your order to understand the estimated delivery time.
- Order Tracking
- Once your order is processed and the shipment is on its way, you’ll receive a tracking number via email. This will allow you to track the status of your package(s) until they reach your doorstep.
- Shipping Cost
- The shipping cost is determined based on the total weight of the items in your order, the shipping method selected, and the destination address.
- You can view the shipping cost at the checkout before completing your purchase.
- Multiple Shipments
- If your order consists of items from multiple vendors, you may receive separate packages on different days as each vendor fulfills their part of the order.
- Rest assured, all shipping costs have been calculated during checkout, and you won’t incur any additional charges for multiple shipments.
- Delays and Exceptions
- While we strive to meet the estimated delivery timelines, certain circumstances, such as unforeseen weather conditions or other logistical issues, may cause delays. In such cases, we’ll do our best to keep you informed and updated.
- Address Accuracy
- Please ensure that you provide accurate and complete shipping information during checkout. Noom isn’t responsible for delays or non-delivery caused by incorrect addresses.
If you have any questions or concerns about our shipping policy, please feel free to reach out to our Support Team using our Contact Support Form. We’re here to assist you and ensure you have a smooth shopping experience with us!