Privacy Policy Updates

We’re updating our Privacy Policy to provide more information about how we use artificial intelligence (AI) and machine learning to support our services. This includes helping answer member questions, providing customer support, and sending service-related communications such as confirmations, reminders, and account updates.

We want you to understand how your information may be used and what choices are available to you.

Our updated Privacy Policy explains how AI and machine learning may be used in providing Noom’s services. For details about how your personal information is collected, used, and protected, please review our Privacy Policy.

If you have questions about a particular type of information, our Support team can help you find more information.

Continuing to use Noom means agreeing to the updated Privacy Policy.

If you’re uncomfortable with the changes and don’t wish to continue under the updated policy, you can stop using Noom, cancel your subscription, and request deletion of your account and personal data.

You can learn more about your privacy choices in our Privacy Policy.

We understand that privacy is personal, and we respect your decision.

If you don’t agree with the updated policy, you can discontinue using Noom. You may also cancel your subscription and request deletion of your account and personal data.

Our Support team can help you understand the steps involved.

You can request deletion of your Noom account and associated personal data:

1. Sign in to your Noom Subscription Portal.
2. Cancel your subscription or account, if you haven’t already.
3. Return to the portal and select “Delete my account.”
4. Follow the instructions to submit your request.

Once confirmed, your account cannot be recovered. Deletion is generally completed within 30 days, subject to applicable retention requirements.

For additional information, visit How to Export and Delete Your Noom Data.

No. Simply stopping use of Noom or deleting the app does not automatically cancel your subscription.

To avoid future subscription charges, please cancel your subscription through the Noom app, Subscription Portal, or the app store where you purchased your subscription.

Learn more about how to cancel your subscription.

We’re here to help. You can contact our Support team with questions about the policy, your account, or available privacy choices.

You can also review the full Noom Privacy Policy at any time.