What are Seeds?
Seeds are Noom’s virtual currency. In order to harness the power of incentives to promote healthy habits, Noom rewards your physical and mental activity through Seeds.
How can I earn Seeds?
You can earn Seeds by taking actions in the app, like logging meals and banking steps.
Where can I redeem my Seeds for Rewards?
Depending on your app version, you can access the Rewards section of the app by tapping the Seeds icon in the header or the See Rewards header in the side navigation menu.
What are all of the Rewards available?
Your Seeds can be donated to support causes or redeemed for gift cards at common establishments. We’re always exploring new Rewards to add, so keep checking in!
How do my Seeds help support causes?
Noom is a supportive community designed to empower you to form healthy habits and live better, healthier lives. We not only reward you for your achievements and contributions, but we also empower you to make a difference by allocating those rewards toward causes that are making the world a better place for everyone.
When you choose to contribute Seeds to better the world, we show you an example of what your contribution may provide, mathematically, in support of your chosen cause. These calculations are based on publicly available data (or in some cases data provided by the organizations we support) and are meant to be symbolic, as donations in many cases can’t be directly earmarked for a specific item or initiative.
Each month, Noom donates actual US dollars to the organizations working on each cause our members have chosen to support, based on the number of Seeds contributed that month.
I didn’t get my Seeds when I was supposed to!
Since this is a new feature, it’s possible you may have discovered a bug. Please contact our Support team in the Help section of the app, chat with us by tapping the chat icon in the bottom right corner of this screen, or via email at support@noom.com. If you didn’t receive Seeds when you believe you should have, we’ll do our best to make it right.
I didn’t get my gift card reward when I was supposed to!
Gift cards are virtual and sent via email with the subject line ‘Thank you from Noom!‘ to the email address specified during the gift card redemption, so please ensure that the email isn’t in your spam/junk folder. If not, please contact our Support team in the Help section of the app, chat with us by tapping the chat icon in the bottom right corner of this screen, or via email at support@noom.com so we can help investigate the issue.
My Seeds are gone!
Seeds expire after 180 days of inactivity (defined as 180 days without earning Seeds). If you believe your Seeds expired when they shouldn’t have, please contact our Support team in the Help section of the app, chat with us by tapping the chat icon in the bottom right corner of this screen, or via email at support@noom.com so we can help investigate the issue.
