Overview
Your success is better shared. Whether you want to take the journey with a loved one or simply have someone cheering you on, Noom offers two options to help you stay supported:
- The Family Plan (US Only), which allows you to add a second person to your Noom Weight plan at a reduced rate.
- The Supportive Partner Course, a free resource that helps a friend or family member understand your journey and support you with confidence.
What to Know
- The Family Plan is available to users in the U.S. and only supports Noom Weight subscriptions.
- Accounts in a Family Plan are private and separate, but only the primary user can manage billing or cancel the subscription.
- The Supportive Partner Course is free and sent via email at signup.
What to Do
Add a Family Member During Signup
- Choose the Family Plan during signup when prompted.
- Enter your family member’s email address.
Add a Supportive Partner During Signup
- At the Accountability Buddy screen, enter your supporter’s name and email.
- Tap Next to send them the course via email.
Need to Know More?
Q: What happens if I cancel my Family Plan?
A: Canceling your Family Plan will cancel both users’ subscriptions. There’s no way to separate the accounts. Let your secondary user know ahead of time.
- If they want to continue, they can re-sign up within 6 days using the same email and pick up where they left off.
Q: Can a secondary user cancel their subscription?
A: Only the primary user can cancel the Family Plan. If you’re a secondary user and no longer wish to participate, you can stop using the app and ask the primary user to update the plan.
Q: What if I’m on Noom Med and want the Family Plan?
A: The Family Plan is only available with Noom Weight. You’d need to cancel Noom Med and re-sign up for Noom Weight to access it.
