We’ll be conducting routine maintenance from Saturday, July 27th through Sunday, July 28th.
Our phone system will be unavailable during this time, but you’ll be able to chat with our live agents 24/7 or you can email Support.

How is my step goal determined?

If you’re using Noom on your Android or iOS device, your step goal will be set to 2,000 steps from the beginning. Going forward, your pedometer will adjust in the following way:

  • If you don’t take any steps or the pedometer doesn’t detect any steps, your step goal will revert to the initial settings of 2,000 steps.
  • If you reach the target steps, your target step goal will increase.
  • If you don’t reach the target steps, your step goal will decrease.