{"id":25997190,"date":"2025-09-22T15:31:33","date_gmt":"2025-09-22T19:31:33","guid":{"rendered":"https:\/\/www.noom.com\/?post_type=support-post&#038;p=25997190"},"modified":"2025-09-22T15:31:33","modified_gmt":"2025-09-22T19:31:33","slug":"bekannte-technische-probleme","status":"publish","type":"support-post","link":"https:\/\/www.noom.com\/de\/support\/fragen-zu-folgenden-themen\/technische-probleme-und-fehlerbehebung\/2025\/09\/bekannte-technische-probleme\/","title":{"rendered":"Bekannte technische Probleme"},"content":{"rendered":"[et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;section&#8221; _builder_version=&#8221;3.22&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_row admin_label=&#8221;row&#8221; _builder_version=&#8221;3.25&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text admin_label=&#8221;Text&#8221; _builder_version=&#8221;4.11.3&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221;]\n<p>Wir wissen, wie frustrierend technische Probleme sein k\u00f6nnen. Darum beheben wir sie mit oberster Priorit\u00e4t.<\/p>\n<p>Bei manchen Problemen kann das l\u00e4nger dauern als bei anderen. Melde dich daher einfach beim <a class=\"waffle-rich-text-link\" href=\"https:\/\/www.noom.com\/support\/faqs\/2021\/06\/contact-support\/\">Noom-Support-Team<\/a>, wenn du ein Problem hast.<\/p>\n<p>Du m\u00f6chtest ein Problem melden? Dann teile uns einfach \u00fcber unser <a class=\"waffle-rich-text-link\" href=\"https:\/\/www.noom.com\/support\/faqs\/2021\/06\/contact-support\/\">Kontaktformular<\/a> mit, was das Problem ist.<\/p>\n<p class=\"upvote-known-technical-issue-note\"><strong>Liste mit Problemen&nbsp;\u2013 tippe darauf, um sie zu erweitern, und teile uns mit, ob eins der folgenden Probleme bei dir auftritt:<\/strong><\/p>\n<div id=\"wpb_wcma_menu_402\" class=\"wpb_category_n_menu_accordion\" data-accordion=\"false\" data-indicator_icon=\"fa fa-angle-down fa-2x\" data-iconclass=\"\">\n<ul id=\"menu-support\" class=\"wpb_category_n_menu_accordion_list\">\n<li id=\"menu-item-12\" class=\"menu-item menu-item-type-taxonomy menu-item-object-support-categories menu-item-has-children menu-item-12\"><a href=\"#0\" data-mixpanel-track=\"ClickedKnownTechnicalIssue\" data-mixpanel-type=\"issue\" data-mixpanel-type-value=\"android_endless_articles\">Android: Nutzer erhalten unbegrenzt Artikel<\/a>\n<ul class=\"sub-menu\" data-index=\"0\">\n<li id=\"menu-item-1755\" class=\"menu-item menu-item-type-taxonomy menu-item-object-support-categories menu-item-1755\">\n<p style=\"text-transform: none;padding: 5px 25px 10px\">Unsere Entwickler kennen das Problem und arbeiten an einer L\u00f6sung. Bitte aktualisiere deine App immer auf die neueste Version, damit du das Update mit der Fehlerkorrektur erh\u00e4ltst, sobald es verf\u00fcgbar ist.<\/p>\n<div class=\"upvote-known-technical-issue-wrapper\"><a class=\"upvote-known-technical-issue-link\" style=\"color: #ad925e !important\" data-mixpanel-track=\"UpvotedKnownTechnicalIssue\" data-mixpanel-type=\"issue\" data-mixpanel-type-value=\"android_endless_articles\" href=\"#0\">Tippen, um zu melden<i style=\"margin-left: 0.5rem\" class=\"fa fa-plus fa-sm\"><\/i><\/a><\/div>\n<\/li>\n<\/ul>\n<\/li>\n<li id=\"menu-item-13\" class=\"menu-item menu-item-type-taxonomy menu-item-object-support-categories menu-item-has-children menu-item-12\"><a href=\"#0\" data-mixpanel-track=\"ClickedKnownTechnicalIssue\" data-mixpanel-type=\"issue\" data-mixpanel-type-value=\"android_loading_symbol_persists\">Android: Nutzer sehen das \u201eL\u00e4dt\u201c-Symbol auf der Startseite, wenn Noom ge\u00f6ffnet wird.<\/a>\n<ul class=\"sub-menu\" data-index=\"0\">\n<li id=\"menu-item-1755\" class=\"menu-item menu-item-type-taxonomy menu-item-object-support-categories menu-item-1755\">\n<p style=\"text-transform: none;padding: 5px 25px 10px\">Bitte deine Guides oder deinen Coach, dich auf Woche&nbsp;1 Tag&nbsp;2 zu setzen. Damit bleibst du am Kursanfang, was das Problem l\u00f6sen sollte.<\/p>\n<div class=\"upvote-known-technical-issue-wrapper\"><a class=\"upvote-known-technical-issue-link\" style=\"color: #ad925e !important\" data-mixpanel-track=\"UpvotedKnownTechnicalIssue\" data-mixpanel-type=\"issue\" data-mixpanel-type-value=\"android_loading_symbol_persists\" href=\"#0\">Tippen, um zu melden<i style=\"margin-left: 0.5rem\" class=\"fa fa-plus fa-sm\"><\/i><\/a><\/div>\n<\/li>\n<\/ul>\n<\/li>\n<li id=\"menu-item-14\" class=\"menu-item menu-item-type-taxonomy menu-item-object-support-categories menu-item-has-children menu-item-12\"><a href=\"#0\" data-mixpanel-track=\"ClickedKnownTechnicalIssue\" data-mixpanel-type=\"issue\" data-mixpanel-type-value=\"android_freeze_after_ios_log\">Android: Nutzer sehen bei der Anmeldung auf einem iOS-Ger\u00e4t einen sich drehenden blauen Ring.<\/a>\n<ul class=\"sub-menu\" data-index=\"0\">\n<li id=\"menu-item-1755\" class=\"menu-item menu-item-type-taxonomy menu-item-object-support-categories menu-item-1755\">\n<p style=\"text-transform: none;padding: 5px 25px 10px\">Unsere Entwickler kennen das Problem und arbeiten an einer L\u00f6sung. Bitte aktualisiere deine App immer auf die neueste Version, damit du das Update mit der Fehlerkorrektur erh\u00e4ltst, sobald es verf\u00fcgbar ist.<\/p>\n<div class=\"upvote-known-technical-issue-wrapper\"><a class=\"upvote-known-technical-issue-link\" style=\"color: #ad925e !important\" data-mixpanel-track=\"UpvotedKnownTechnicalIssue\" data-mixpanel-type=\"issue\" data-mixpanel-type-value=\"android_freeze_after_ios_log\" href=\"#0\">Tippen, um zu melden<i style=\"margin-left: 0.5rem\" class=\"fa fa-plus fa-sm\"><\/i><\/a><\/div>\n<\/li>\n<\/ul>\n<\/li>\n<li id=\"menu-item-17\" class=\"menu-item menu-item-type-taxonomy menu-item-object-support-categories menu-item-has-children menu-item-12\"><a href=\"#0\" data-mixpanel-track=\"ClickedKnownTechnicalIssue\" data-mixpanel-type=\"issue\" data-mixpanel-type-value=\"course_progress_resets\">Der Programmfortschritt wird zur\u00fcckgesetzt.<\/a>\n<ul class=\"sub-menu\" data-index=\"0\">\n<li id=\"menu-item-1755\" class=\"menu-item menu-item-type-taxonomy menu-item-object-support-categories menu-item-1755\">\n<p style=\"text-transform: none;padding: 5px 25px 10px\">Unsere Entwickler kennen das Problem und arbeiten an einer L\u00f6sung. Bitte aktualisiere deine App immer auf die neueste Version, damit du das Update mit der Fehlerkorrektur erh\u00e4ltst, sobald es verf\u00fcgbar ist.<\/p>\n<div class=\"upvote-known-technical-issue-wrapper\"><a class=\"upvote-known-technical-issue-link\" style=\"color: #ad925e !important\" data-mixpanel-track=\"UpvotedKnownTechnicalIssue\" data-mixpanel-type=\"issue\" data-mixpanel-type-value=\"course_progress_resets\" href=\"#0\">Tippen, um zu melden<i style=\"margin-left: 0.5rem\" class=\"fa fa-plus fa-sm\"><\/i><\/a><\/div>\n<\/li>\n<\/ul>\n<\/li>\n<li id=\"menu-item-18\" class=\"menu-item menu-item-type-taxonomy menu-item-object-support-categories menu-item-has-children menu-item-12\"><a href=\"#0\" data-mixpanel-track=\"ClickedKnownTechnicalIssue\" data-mixpanel-type=\"issue\" data-mixpanel-type-value=\"course_streak_resets\">Der Z\u00e4hler f\u00fcr in Folge absolvierte Kurse wird zur\u00fcckgesetzt.<\/a>\n<ul class=\"sub-menu\" data-index=\"0\">\n<li id=\"menu-item-1755\" class=\"menu-item menu-item-type-taxonomy menu-item-object-support-categories menu-item-1755\">\n<p style=\"text-transform: none;padding: 5px 25px 10px\">Unsere Entwickler kennen das Problem und arbeiten an einer L\u00f6sung. Bitte aktualisiere deine App immer auf die neueste Version, damit du das Update mit der Fehlerkorrektur erh\u00e4ltst, sobald es verf\u00fcgbar ist.<\/p>\n<div class=\"upvote-known-technical-issue-wrapper\"><a class=\"upvote-known-technical-issue-link\" style=\"color: #ad925e !important\" data-mixpanel-track=\"UpvotedKnownTechnicalIssue\" data-mixpanel-type=\"issue\" data-mixpanel-type-value=\"course_streak_resets\" href=\"#0\">Tippen, um zu melden<i style=\"margin-left: 0.5rem\" class=\"fa fa-plus fa-sm\"><\/i><\/a><\/div>\n<\/li>\n<\/ul>\n<\/li>\n<li id=\"menu-item-19\" class=\"menu-item menu-item-type-taxonomy menu-item-object-support-categories menu-item-has-children menu-item-12\"><a href=\"#0\" data-mixpanel-track=\"ClickedKnownTechnicalIssue\" data-mixpanel-type=\"issue\" data-mixpanel-type-value=\"android_unable_delete_excercise\">Android: Nutzer k\u00f6nnen k\u00f6rperliche Aktivit\u00e4ten nicht bearbeiten\/l\u00f6schen.<\/a>\n<ul class=\"sub-menu\" data-index=\"0\">\n<li id=\"menu-item-1755\" class=\"menu-item menu-item-type-taxonomy menu-item-object-support-categories menu-item-1755\">\n<p style=\"text-transform: none;padding: 5px 25px 10px\">Unsere Entwickler kennen das Problem und arbeiten an einer L\u00f6sung. Bitte aktualisiere deine App immer auf die neueste Version, damit du das Update mit der Fehlerkorrektur erh\u00e4ltst, sobald es verf\u00fcgbar ist.<\/p>\n<div class=\"upvote-known-technical-issue-wrapper\"><a class=\"upvote-known-technical-issue-link\" style=\"color: #ad925e !important\" data-mixpanel-track=\"UpvotedKnownTechnicalIssue\" data-mixpanel-type=\"issue\" data-mixpanel-type-value=\"android_unable_delete_excercise\" href=\"#0\">Tippen, um zu melden<i style=\"margin-left: 0.5rem\" class=\"fa fa-plus fa-sm\"><\/i><\/a><\/div>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/div>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]\n","protected":false},"author":34,"menu_order":1,"template":"","support-categories":[739,740],"class_list":["post-25997190","support-post","type-support-post","status-publish","hentry","support-categories-fragen-zu-folgenden-themen","support-categories-technische-probleme-und-fehlerbehebung"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.noom.com\/de\/wp-json\/wp\/v2\/support\/25997190","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.noom.com\/de\/wp-json\/wp\/v2\/support"}],"about":[{"href":"https:\/\/www.noom.com\/de\/wp-json\/wp\/v2\/types\/support-post"}],"author":[{"embeddable":true,"href":"https:\/\/www.noom.com\/de\/wp-json\/wp\/v2\/users\/34"}],"version-history":[{"count":1,"href":"https:\/\/www.noom.com\/de\/wp-json\/wp\/v2\/support\/25997190\/revisions"}],"predecessor-version":[{"id":25997316,"href":"https:\/\/www.noom.com\/de\/wp-json\/wp\/v2\/support\/25997190\/revisions\/25997316"}],"wp:attachment":[{"href":"https:\/\/www.noom.com\/de\/wp-json\/wp\/v2\/media?parent=25997190"}],"wp:term":[{"taxonomy":"support-categories","embeddable":true,"href":"https:\/\/www.noom.com\/de\/wp-json\/wp\/v2\/support-categories?post=25997190"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}